The Beginner’s Guide to Businesses
The majority of businesspersons know how important online reviews are to their business relationships. Positive reviews can attract potential clients to your company. On the other hand, negative reviews can have an adverse impact on your business. They can cause current and prospective clients to look elsewhere.
If you have a business online, you may find that some competitors may try to use fake Google reviews to harm your business. This is an enormous problem for a lot of companies. The following are a few tips that can help you get rid of fake Google reviews.
Deal with the false review. It’s not easy to respond to negative comments but it’s a step that Google recommends. Without taking this step, you won’t be able to eliminate false reviews. When you address fake reviews, you’ll be able to inform other web users that it’s a false review. It may be useless to respond to a review. So to make sure the baseless content is handled, you have to do more.
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Another great way to eliminate fake reviews is to flag the comment. This is a very simple process that you can achieve with one click of a button. There’s a flag beside the user’s name. Click on it and a separate page where you can report a policy violation will come up.
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Call Google and inform them about the false review. This may take a little bit of time but, in the long run, it will be worth it. You must be persistent to make sure action is taken against the poster and the review. To contact Google, you’ll want to go to your Google business listing account. Under “Menu”, click on the “Support” tab. On the right hand side, a popup support menu will appear. You can choose to send a text message or make a phone call. During the phone call, state the violated policies, user’s name as well as the fake review. This will make it simple to get rid of the fake review quickly.
Sometimes Google may be non-responsive to your requests. You may want to take legal action to remove the review. It’s advised that you subpoena Google to reveal the reviewer’s identity. Google can figure out the user’s IP address. When you identify the poster, you can opt for an out-of-court settlement or sue them.
It can be hard to deal with fake reviews on Google. However, it’s doable. It’s essential to get rid of the reviews when they’re harming your company’s reputation. Fake reviews do hurt your ratings and it can be difficult to market your business on the internet. You can use firms that provide online reputation management services to remove fake reviews. They have the right skills and knowledge to remove these reviews effectively.